Contact
Contact Us
We’re here to help! If you have any questions about your order, our products, or just want to talk about cats, feel free to reach out.
The best way to reach us is by email:
support@purrinstinct.com
We aim to reply within 24–48 hours on business days.
Order Questions
If you’re contacting us about an existing order, please include:
- Your full name
- Your order number
- Any relevant photos or screenshots (for product or delivery issues)
Brand & Collaboration Inquiries
For partnership, wholesale, or collaboration requests, please email us with the subject line “Collaboration Inquiry”.
We Love Cat Photos 🐾
Got a picture of your cat playing with their PurrInstinct™ toy? We’d love to see it! Tag us on social media or send it along with your message — it makes our day.
